Privacy Policy
How we collect, use and protect your personal information.
Action Force Klerksdorp ("we", "us" or "our") operates this website. This Privacy Policy explains what personal information we collect when you use it, how we use that information, and the choices and rights you have.
Who We Are
Action Force Klerksdorp, 1 Roderick Campbell Street, Freemanville, Klerksdorp, South Africa. You can reach us at admin@actionforce.co.za or (018) 462-5689 with any question about this policy or your personal information.
Information We Collect
When you submit our contact form, we collect the information you provide: your name, phone number (optional), email address and message. We use this only to respond to your enquiry.
Like most websites, our server automatically logs standard technical information for every visit — such as your IP address, browser type and the pages requested — for security and diagnostic purposes.
Cookies
This site uses a small number of strictly necessary cookies to work correctly — for example, to keep your session and to protect our forms from spam (CSRF protection). These are always active and cannot be switched off, in the same way a website cannot function without them.
We may also use analytics and advertising tools (such as Google, Meta, TikTok or LinkedIn) to understand how the site is used and to measure the results of our marketing. Where these are used, they only activate with your consent, and advertising/analytics storage defaults to denied until you agree.
How We Use Your Information
- To respond to enquiries and provide quotes or consultations
- To operate, secure and improve this website
- To meet legal, accounting or record-keeping obligations
Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us operate the website and respond to enquiries — for example, our hosting provider and email delivery service — and only to the extent necessary for them to provide that service.
How Long We Keep It
We keep personal information only for as long as reasonably necessary to respond to your enquiry, provide our services, and meet our legal and accounting obligations, after which it is deleted or anonymised.
Your Rights
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:
- Ask us what personal information we hold about you
- Ask us to correct or update inaccurate information
- Ask us to delete your personal information
- Object to how we process your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us using the details above.
Security
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse or unauthorised access. No method of transmission or storage is completely secure, but we work to protect your information appropriately.
Third-Party Links
Our website may link to or embed third-party services — for example, Google Maps for directions to our office. These third parties have their own privacy policies, and we encourage you to review them; this policy does not cover their practices.
Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from children.
Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at admin@actionforce.co.za or (018) 462-5689.